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Accessibility Quick Guide

Getting here and parking

  • Free accessible parking bays are located within a few meters of the front of every main entrance
  • All three main entrances (The Convention Centre, The Casino and The hotel) have covered drop-off and pick-up areas
  • There are Taxi and ride-share drop-off locations within 5m of each main entrance
  • All pathways are level, paved or concrete and well lit

Entering and moving around the venue

  • All three main venue entrances offer either a flat level entrance or a compliant ramp access
  • All three main entrances have wide automatic doors
  • Accessible routes between the hotel, casino, restaurants and Convention Centre
  • Seating or rest points available in Convention Centre entrance, Casino entrance and Hotel entrance
  • Mobility scooters and wheelchairs can move comfortably through key areas

Accessible bathrooms

  • Unisex Accessible bathrooms available at Convention centre and through the precinct & include grab rails, lowered sinks and appropriate circulation space

Assistance animals and carers

  • Accredited assistance animals are welcome in the Alice Springs Convention Centre
  • Water coolers located throughout the Convention Centre

Convention Centre and events

  • Step-free access to meeting rooms, stages and breakout spaces
  • Stage Ramp available on request
  • Accessible seating arrangements and companion seating
  • Captioning and Auslan interpreter arrangements
  • Accessible registration desks
  • Quiet rooms or low-sensory spaces available at the time of booking.
  • Options for dietary, mobility, communication and sensory requirements
  • A dedicated event executive for discussing event-specific access needs

Restaurants, bars and gaming areas

  • Step-free access to each outlet
  • Availability of tables suitable for wheelchairs
  • QR code ordering for ease of communications at Juicy Rump
  • Assistance available for breakfast buffet service
  • Accessibility outdoor dining areas at both Tali and Juicy Rump
  • Accessible gaming facilities and assistance available from staff

Pool, Health Club and leisure facilities

  • Step-free access to the pool area
  • Accessible change rooms, showers and toilets
  • Top floor of health club and spa accessible via elevator

Staff assistance

Need help? Ask us about:

  • Carrying luggage
  • Opening doors or arranging suitable seating
  • Buffet and meal assistance
  • Orienting guests around the property
  • Arranging accessible transport
  • Storing mobility equipment
  • Refrigerating medication
  • Developing a Personal Emergency Evacuation Plan where required

Find out more email info@aspcc.com.au

Download the Accessible Info Fact Sheet

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Contact Us

93 Barrett Drive,
Alice Springs
NT, Australia

Phone: +61 8 8950 0200
Fax: +61 8 8950 0300